Picture this:
You and some friends or family go out to eat for dinner. After waiting for a table for however long, your party is called for the next available one. You are finally seated. Your throat is parched and you and the people you’re with are all ready to put those drink orders in. You look around at the waiters and the waitresses scurrying about, wondering which one will be taking care of you for the evening.
Five minutes pass, you start to look at your watch. You have somewhere to be after dinner, but you’re certain this meal won’t interfere with your plans. Ten minutes go by, still no waitress or waiter and the people that came in after you already have drinks and are about to place their food orders.
More time passes without any service. “Did they forget about us?” you wonder, even amidst the here and again eye contact some of the wait staff makes with you and your party. And amidst the laughter and jovial atmosphere of the restaurant, a half-enthused waitress with a fake smile dishes out the fakest greeting to your table. She takes your drink orders and goes into the back.
Several minutes later, you get your drinks and as you ask questions about the menu, her artificial smiles starts to fade and her she-can-take-you-or-leave-you attitude sets in. You’re ready to tell her a thing or two (if you know what I mean), but you don’t want to get ghetto and loud in the restaurant. You look over to your right, and the family that came in 2 parties after you is finishing their meal.
“If this food don’t come in the next few minutes, I’m going to miss out on my plans,” you think to yourself. You look around and see the other waiters and waitresses engaging in conversation with customers at other tables, looking lively and happy to serve. Your waitress is one of them. You look up and your food is (finally) at your table.
You eat in a hurry, trying to stay on your schedule for the night. You notice your mashed potatoes are a little cold. The manager is going up to each table, asking customers about their food and their experience. You wonder if you’ll literally be able to voice your complaint about your cold food, because your mouth is so dry. After all, your waitress never gave you a refill on your drink.
The manager walks by, skips your table, and asks the next table about their dining experience. You hear glasses clanging from the refills of other tables and as you look down at the ice melting in your empty cup, and as you begin to realize that the establishment has not deemed you a priority, the check is dropped onto the table.
Now you tell me, what’s that tip supposed to look like?
Often, black people are assumed to be non-tippers and are treated accordingly before they even get to the table…heck, before they arrive at the restaurant — which often translates to no treatment at all.
Numbers don’t lie, but they don’t tell the whole story.
(2014; from the TBTB archives)
Dr. Kiara Shanay Lee 